– IPTV Canada –
Last Updated: November 9, 2025
IPTV Canada (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website and services.
1. Information We Collect
- Account Information: Name, email, payment details (processed securely via third-party gateways like Stripe or PayPal).
- Technical Data: IP address, device type, browser, usage patterns (via cookies and analytics tools).
- Support Data: Messages or tickets submitted through our support system.
2. How We Use Your Data
We use your information to:
- Provide and maintain your subscription.
- Process payments securely.
- Improve our Service and troubleshoot issues.
- Respond to customer support requests.
- Comply with legal obligations.
3. Data Sharing
We do not sell your personal data. We may share limited data with:
- Payment processors (for transactions only).
- Hosting and CDN providers (to deliver streams).
- Legal authorities if required by law.
4. Data Retention
We retain your data only as long as necessary:
- Account data: While your account is active + up to 12 months after cancellation.
- Payment records: As required by UK tax law (typically 6 years).
5. Your Rights (GDPR/UK GDPR)
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent (where applicable).
- Request data portability.
- Lodge a complaint with the UK Information Commissioner’s Office (ICO).
6. Cookies & Tracking
We use essential cookies for login and functionality. Optional analytics cookies (e.g., Google Analytics) help us understand usage—consent is requested upon first visit.
7. Security
In IPTV Canada We implement industry-standard measures (SSL encryption, secure servers) to protect your data. However, no internet transmission is 100% secure.
8. Children’s Privacy
Our Service is not intended for users under 18. We do not knowingly collect data from minors.
Contact Us: support@iptvv4k.ca
